Privacy Policy
Welcome to AMP KART, operated by AMP Enterprises ("AMP KART", "we", "us", or "our").
This Privacy Policy explains how AMP KART may collect, use, store, protect, and share information when you visit or use https://ampkart.co.in/, create an account, place an order, use our services, or communicate with us.
By using AMP KART, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
We collect only information that is reasonably required to provide, operate, secure, and improve our services. Depending on how you use AMP KART, we may collect the following information:
A. Account Information
When you create or use an AMP KART account, we may collect:
- Full name
- Mobile number
- Email address
- Account/login information
- Profile information voluntarily provided by you
- Profile photo, if you choose to upload one
B. Google Sign-In Information
AMP KART may provide "Continue with Google" as an authentication option. If you choose to sign in using Google, we may receive information made available through the Google authentication process, such as:
- Your name
- Email address
- Basic account/profile information required for authentication
We use this information primarily to authenticate you, create or connect your AMP KART account, maintain your account, and provide account-related services. We do not request access to Google information that is not necessary for the authentication or functionality being provided. Google user data will be handled only for the purposes disclosed in this Privacy Policy and in accordance with applicable Google API Services requirements.
2. MOBILE OTP AND AUTHENTICATION
AMP KART may allow customers to log in or create an account using mobile OTP verification. For this purpose, we may collect and process your mobile number and verification information necessary to authenticate your account. OTP information is used for verification and account security and is not intended to be used as a customer's password.
3. ORDER AND DELIVERY INFORMATION
When you place an order, we may collect information necessary to process and deliver your order, including:
- Customer name
- Mobile number
- Email address, where provided
- Delivery address
- Pincode
- District
- State
- Order details
- Order ID
- Delivery-related information
- Communication related to your order
Our website currently provides account and address-management functionality for orders and delivery.
4. LOCATION AND PINCODE INFORMATION
AMP KART may provide features that allow you to enter your pincode or use location-related functionality to determine delivery availability, local offers, or serviceability. If you choose to use device/location-based features, the relevant location information may be processed for the specific functionality you requested. You may choose to provide your delivery address manually where the website allows such functionality.
5. PAYMENT INFORMATION
AMP KART may offer different payment methods depending on availability at the time of purchase. At launch, payment processing may be provided through third-party payment or checkout service providers such as Razorpay, GoKwik, or another payment service provider selected by AMP KART, as applicable.
Payment details may be processed directly by the relevant payment/checkout provider according to its own terms and privacy practices. AMP KART does not intend to unnecessarily collect or store sensitive payment credentials such as complete card numbers, CVV, UPI PINs, or banking passwords on its own systems. The payment information actually handled by AMP KART will depend on the payment method and technology used at the time of the transaction.
6. DELIVERY AND LOGISTICS
AMP KART may use one or more third-party delivery, logistics, courier, local delivery, or fulfilment partners depending on availability, location, serviceability, cost, and operational requirements. The delivery partner may receive information necessary to complete the delivery, such as:
- Customer name
- Mobile number
- Delivery address
- Pincode
- Order details
- Delivery instructions, where applicable
The specific delivery partner may change from time to time. AMP KART does not guarantee that one particular courier or delivery provider will always be used.
7. HOW WE USE YOUR INFORMATION
We may use collected information for purposes including:
- Creating and managing your AMP KART account
- Authenticating your identity
- Processing and fulfilling orders
- Processing payments through applicable payment providers
- Delivering products
- Providing order updates and customer support
- Managing saved addresses and account preferences
- Processing cancellations, refunds, returns, or other order-related requests where applicable
- Preventing fraud, misuse, unauthorized activity, and abuse
- Maintaining website and account security
- Improving our website, products, services, and customer experience
- Understanding website usage and performance
- Communicating important service-related information
- Providing promotional or marketing communications where permitted by applicable law and your preferences
- Complying with applicable legal, regulatory, tax, accounting, and governmental requirements
8. COOKIES AND SIMILAR TECHNOLOGIES
AMP KART may use cookies, local storage, session technologies, analytics tools, or similar technologies to:
- Keep users signed in
- Maintain shopping/cart functionality
- Remember preferences
- Improve website functionality
- Understand website performance
- Detect security or technical issues
- Measure marketing and website performance, where applicable
The technologies actually used may change as AMP KART's website and systems develop.
9. SHARING OF INFORMATION
AMP KART does not intend to sell your personal information as a product. We may share or provide access to relevant information with trusted service providers where reasonably necessary to operate the business, including:
- Payment and checkout providers
- Delivery and logistics providers
- Website/platform providers
- Hosting and database providers
- Authentication providers
- Technology and infrastructure providers
- Customer-support/service providers
- Analytics or measurement providers, where applicable
- Professional or legal service providers where reasonably required
We may also disclose information where required to comply with applicable law, legal process, governmental requests, or to protect the rights, security, property, or legitimate interests of AMP KART, our customers, or others. We aim to share only the information reasonably necessary for the relevant purpose.
10. DATA STORAGE AND SECURITY
Customer information may be stored or processed through AMP KART's technology infrastructure and/or third-party technology, hosting, database, authentication, and service providers.
We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure. However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we do not make an absolute guarantee of complete security.
11. ACCOUNT SECURITY
You are responsible for keeping your account and authentication information secure and for using your account responsibly. AMP KART's authentication and account security may be supported by our website/platform and technology service providers. If you believe that your account has been accessed without authorization, you should contact us as soon as reasonably possible.
12. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing services
- Maintaining customer accounts
- Completing orders
- Handling customer support
- Maintaining transaction and business records
- Meeting legal, tax, accounting, fraud-prevention, or regulatory requirements
- Resolving disputes and enforcing applicable agreements
When information is no longer reasonably required and there is no legal or legitimate business reason to retain it, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
13. ACCOUNT AND DATA DELETION REQUESTS
You may contact AMP KART if you want to:
- Request correction of inaccurate personal information
- Request an update to your account information
- Ask about personal information associated with your account
- Request deletion of your account or eligible personal information
Some information may need to be retained where required by law, for legitimate business records, fraud prevention, dispute resolution, or other legally permitted purposes.
To make a privacy-related request, contact: ampkartofficial@gmail.com
We may need to verify your identity before processing certain requests.
14. MARKETING COMMUNICATIONS
AMP KART may communicate with customers regarding:
- Orders, Payments & Delivery
- Account security & Customer support
- Important service updates
Where permitted, AMP KART may also send promotional or marketing communications. Customers may request to stop receiving promotional communications. However, transactional or essential service communications may still be sent where necessary.
15. THIRD-PARTY SERVICES AND LINKS
AMP KART may use or link to third-party services, websites, payment providers, authentication providers, delivery partners, or other external services. Those third parties may have their own privacy policies, terms, and practices. AMP KART is not responsible for the privacy practices of third-party services outside AMP KART's control. Customers should review the applicable third-party privacy policies when using those services.
16. CHILDREN'S PRIVACY
AMP KART is an eCommerce service and is not intentionally designed to collect personal information from children in violation of applicable law. If we become aware that personal information has been collected in a manner that violates applicable requirements, we may take appropriate steps to address the situation.
17. CHANGES TO THIS PRIVACY POLICY
AMP KART may update this Privacy Policy from time to time to reflect:
- Changes in our services or technology
- Changes in payment or delivery providers
- Changes in data-processing practices
- Changes in applicable legal or regulatory requirements
When we make changes, the updated version will be published on this page with a revised "Last Updated" date. Customers are encouraged to review this page periodically.
18. CONTACT US
For privacy-related questions, requests, or concerns, you may contact:
AMP KART
Operated by: AMP Enterprises
Website: https://ampkart.co.in
Email: ampkartofficial@gmail.com
Subject: Privacy Policy / Data Request
We will review privacy-related requests and respond in accordance with applicable requirements and the nature of the request.
19. APPLICABLE LAW
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India relating to privacy, personal data, eCommerce, consumer protection, information technology, and other applicable requirements. Where applicable, AMP KART will process personal data in accordance with the requirements that apply to its activities.